Privacy Policy

Introduction

Welcome to https://website-development.storysurge.net (hereafter referred to as “Website Development,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal information in adherence to various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in the private sector
European Union’s General Data Protection Regulation (GDPR)
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California Consumer Privacy Act (CCPA) and its updated version, the California Consumer Privacy Rights Act (CPRA)
Colorado Privacy Act (CPA)
Utah Consumer Sales Practice Act (UCPA)
Connecticut Transparency and Accountabilty Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to our official website, mobile applications, online services, and products. However, please be aware that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These external entities have their own privacy policies governing data collection and usage, which are solely responsible for any personal information you provide during interaction with them.

Processing Activities

This policy outlines the practices related to:

Using our applications and online services as an authorized user.
Accessing and interacting with our websites linked to this Privacy Statement.
Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal data to enhance your experience and improve our services. The types of information we gather include:

Account Information: Details associated with your account creation, such as usernames, email addresses, and password hashes.
Payment Information: Transaction details, payment method information, and billing addresses required for processing purchases or subscriptions.
Financial Information: Bank account numbers or credit card data (encrypted) for secure financial transactions.
Purchase Information: Records of your purchases, including products or services acquired through our platform.
Mobile Device Identifiers: Unique device identifiers (UDIDs), advertising IDs, and other similar data collected from mobile devices to provide personalized services.
Location Data: GPS coordinates and location-based services data used for mapping and location-specific content delivery.
Feedback: Opinions, suggestions, and comments you share with us to improve our products and services.
Social Media Information: Data from social media platforms when users choose to log in through their social media accounts.
Product Information: Details about the products or services you interact with, including preferences and usage patterns.

We collect this data through various methods, including direct user input, interactions with our digital platforms, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy policies.

Cookies

We utilize cookies to enhance your experience on our website and for analytical purposes:

Strictly Necessary Cookies: These ensure basic functionalities of our site, such as enabling user navigation.
Preference Cookies: Customizing user preferences for a personalized experience.
Analytics Cookies: Tracking aggregated data for analytics and performance measurement.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or where retention is required by applicable laws. Once the data is no longer needed, we delete or anonymize it securely.

Security Measures

Website Development implements robust security measures to safeguard your personal information:

Employing encryption for secure communication and data storage.
Engaging trusted third-party service providers who adhere to strict privacy and security standards.
Regularly reviewing and updating our security protocols to protect against emerging threats.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18 (or the legal age limit in your jurisdiction). If we learn that we have received such data, we will take appropriate steps to delete it and prevent future collection.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

Access: The right to request access to the personal data we hold about you.
Rectification: Correcting inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): Requesting the deletion of your personal data in certain circumstances.
Objection: Objecting to the processing of your personal data for specific purposes.
Data Portability: Receiving your personal data in a structured, commonly used format and transferring it to another controller.

To exercise these rights or have any queries regarding privacy, please contact our Data Privacy Officer using the details provided on our website.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via email or through a prominent notice on our website. We encourage users to regularly review this policy to stay informed about how their personal information is handled.